Great customer service experience.
Professionalism and honesty !!!
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Professionalism and honesty !!!
Best service I've ever had. Customer for life!!!
They sent instructions swell before my order at my request to make sure I knew what I was getting into. Most companies wouldn't do that. Thank you
Enjoyed speaking to Joseph about product order details & water mgt issue.
Excellent customer service!
Excellent customer service!
The front splitter was made wrong and was defective a replacement was immediately send out ,all need to do was cut the splitter up and send pic to them , happy now gave 4out 5 stars because they should have caught the bad part at the shop
In January, 2023 I ordered XL front and rear rock guards ([45-4-191.45-4-193]CFZ) for my 2015 Corvette Stingray. After opening the box and examining the guards, I noticed that a couple of them were not as 'pristine' as one would expect with a brand new product. For example, both the top and bottom tips of the passenger front guard were discolored (white) and were pitted as though they may have already been used on a vehicle and then removed. I took pictures and sent them to ACS Composite customer service, asking them if the condition of the rock guards I received were acceptible to them. I received a response from ACS immediately. They agreed with my assessment and said the marks "should not be present, and should not have passed our QC". I asked for a full replacement set and ACS agreed, sending the new set on the same day I dropped off the return set to FedEx. I understand things happen in the manufacturing process and I have no doubt that ACS has addressed their QC process. ACS states that they are "110% committed to delivering the highest quality products to our customers" and they came through for me. Simply put, I had an issue with their product, they verified it, and ACS immediately made situtation right. I look forward to upgrading my Corvette with additional ACS Composite products this summer.
Small problem with missing hardware. Corrected right away by ACS. All good, now.
Excellent service
Excellent service!
An excellent shopping experience including the customer chat that answered my questions and directed me to the correct product.
When purchased there was an inventory error but ACS did not hesitate to contact me and inform me of the mix up and rushed to get my order shipped out!
ACS was fantastic. They called me to confirm if my order was correct and made suggestions that saved me money and was better for my vehicle. I will definitely order from ACS again!
ACS was fantastic. They called me to confirm if my order was correct and made suggestions that saved me money and was better for my vehicle. I will definitely order from ACS again!
Thank you
Wonderful, and always polite and courteous. Cannot recommend ACS more.
Easy to use website, and when I had a question I was contacted immediately with an answer. Fantastic customer service, I will be recommending ACS to all my Corvette buddies! Thank you!
Customer Service was polite knowledgeable and Professional, Thanks BC
Your employees were very helpful in helping me decide the correct splitter to purchase. One negative, the stock splitter is held on with 10 plastic pop rivets that cannot be reused once removed. I had to buy new ones and the tool to install them. None of this was brought to my attention by ACS. The splitter should come with 20 new pop rivets.
Excellent communication, fast shipping!
Hi There was an issue with the template for mounting my spoiler and Joe ( ACS ) got the problem resolved and I also purchased a splitter both for my 2021 Corvette coupe. Very happy with ACS Composite. My dealer Blasius wanted some information on ACS they liked your products. Thanks ACS and Joe for all you did.. Adam Burakouski
Excellent service!
Excellent customer service!
I will always used ACS for my automotive needs. The delivery time was great, I'm ready for car show tomorrow, Thanks ACS